Frequently Asked Questions

How do I place an order?

To place an order, all you need to do is contact our Sales department. There are several ways to do this, Call: 01938 552260 Email: sales@wpg-group.com Contact Form - Click Here Our friendly sales team are at hand from 8:00am - 5:00pm, Monday to Friday to help you with all your enquiries. They have the knowledge to help you make the best decision on your printing job, and they will run through the whole process for you. The sales team will take information from you to raise a quote with our estimating department. After the quote is raised, they will get back in touch with you with the quote. Then it is up to you if you would like to place the order or not. If your job is urgent, we can push your job through as quickly as possible on request.

What are your quality standards?

WPG Ltd is fully committed to Quality Assurance throughout the company in order to achieve total customer satisfaction at all times. To ensure consistent performance, we operate a quality system fully meeting the requirements of the Quality Standard ISO 9001:2015 Quality Management System

How long will it take for you to complete my order?

Standard basic orders are usually despatched within 1 week’s turnaround after proof approval. Please check with your account manager when placing your order to ensure we can meet your printing project deadlines

Who will look after my account?

You will be assigned an experienced and dedicated client account manager who will be responsible for project managing the whole process from receipt of your artwork to the final delivery of your print project. Please visit our Meet the Team page to see the people behind the sales team.

Do you provide free samples?

We are happy to send you free samples in the post to show case our print quality, paper stocks, binding and finishing processes

What services do we provide?

We are very much a one-stop shop that can supply a full range of services that can support your design and marketing needs.  We supply, high quality brochures, magazines, flyers, posters, stationery, engraved trophies, rosettes, banners, signage, and direct mail fulfilment, bespoke to your needs, at affordable prices and to an excellent standard